Question 1

How many people can I bring to my appointment?

Accepted Answer

To ensure a comfortable and focused experience, we kindly request that you limit your guests to 3 guests only.

Question 2

What is the price range of our gowns?

Accepted Answer

Our price range is $1,250 to $2,500. We also have sample dresses that are $599 to $999, which are off-the-rack gowns and cannot be ordered.

Question 3

How long should I expect my appointment to be?

Accepted Answer

Bridal appointments will be approximately 90 minutes as we work one-on-one with all our brides.

Question 4

Do we carry bridesmaids or mother-of-the-bride dresses?

Accepted Answer

We do not carry bridesmaids or mother-of-the-bride dresses in our inventory.

Question 5

Will my dress need alterations?

Accepted Answer

Yes, all wedding dresses need alterations. Common alterations include adding a bustle, hemming, adjusting sleeves and straps, and taking in or letting out the bust, waist, and/or hips. Alterations are not included in the price of gowns.

Question 6

What is the purchasing process?

Accepted Answer

All special gowns require a deposit if not paid in full. Payments can be made with a credit card, cash, money order, or bank check. Be sure to ask about our payment plans and in-house financing offers.

All off-the-rack/sample gowns require payment in full via cash, money order, personal check, or bank check.

Question 7

Is there a charge for bridal appointments?

Accepted Answer

While we do not charge for bridal appointments, we do have a cancellation fee. When booking your appointment you will be required to provide a credit card to have on file. Should you not cancel your appointment 24hrs prior, or be a “no-show” for your appointment, there will be a $50 fee charged.

Question 8

What if I have more than 3 guest?

Accepted Answer

Book our "Girl Friend Experience" for up to 8 guests. This is a 90-minute appointment for the bride to find the gown of her dreams with up to 8 guests. - Red Carpet Walk-in - Unlimited Mimosas - Andre Brut Champagne Paired with OJ, Cranberry, or Pineapple Juice (virgin option is available) -Chocolate-covered strawberries & Charcuterie board and a gift to our bride. $140 Booking Fee (booking fee is not applied towards gown purchase) PLEASE CALL TO SCHEDULE YOUR "GIRLFRIEND EXPERIENCE."

Cancellation Policy: This appointment cannot be canceled online.

Please call during regular business hours to change your existing appointment to avoid an additional $50.00 No-Show appointment fee. If you have any questions before booking, please call (407)728-8506 If you have any questions before booking, please call (407)728-8506

Question 9

Do you require an appointment?

Accepted Answer

Yes, our shop is an intimate setting and limits the number of brides and guests. So, we ask that you schedule an appointment. Looking for same-day appointments? Please give us a call (407) 728-8506

Question 10

What is your return policy?

Accepted Answer

Our return policy states that all sales are final. This means that once a purchase is made, it cannot be returned or exchanged under any circumstances.

Question 11

What sizes do you carry?

Accepted Answer

In store, we carry sizes 8 - 28. We order up to size 32

Frequently asked questions